MonarchFx’s Information Technology Suite
Thu November 15, 2018

What are the technology breakthroughs MonarchFx is bringing to the table that will improve supply chain excellence?

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What are the benefits of MonarchFx?
Thu November 01, 2018

What are the top three reasons why sellers should consider MonarchFx?

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Retail Holiday Sales 2018: View From the C-Suite
Tue October 30, 2018

I have already seen projections, predictions, and political oriented statements about Holiday 2018 for both online and in-store sales for the U.S.

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Responding to Supply Chain Disruptions
Thu October 25, 2018

How can companies deal with the pace of disruptions occurring today?  As the pace of disruption has changed in a major way over the last 60 years, therefore too should the approach we use to deal with this change.

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How To Make The Each Supply Chain Efficient
Wed October 17, 2018

NextGen Retail Supply chain, is it inefficient, difficult, and expensive?

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When Healthcare Meets eCommerce
Tue October 16, 2018

It seems that not a day goes by without seeing news about Amazon or some trendy new start-up trying to disrupt the consumer shopping experience. More soberly, observing neighborhoods and cities now being dominated by empty storefronts and shopping malls.  While we live in a country that invented the modern shopping mall, consumers are increasingly seeking out the latest and greatest in Unichannel shopping experiences instead. It does not stop at retail. Traditional retailers are now getting into the health business. Amazon bought Whole Foods, a grocer that began as a health food store and PillPack, an online pharmacy startup. In the biggest retail healthcare deal yet, CVS is buying Aetna for a proposed $69 billion, bringing together a retail chain with nearly 10,000 stores and a major national health insurer.

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The Each Supply Chain
Thu October 11, 2018

How has digital disrupted supply chains and do these disruptions also impact the supply chains of traditional retail?

Each for eCommerce

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The Healthcare Logistics Solution
Tue October 09, 2018

Benjamin Patipa, MD., Vice President of Healthcare Strategy for MonarchFx, has just recorded a new video The Healthcare Logistics Solution. Patipa explains why the healthcare product supply business as we know it has changed forever, why sellers must switch to a single unified supply chain, and MonarchFx’s healthcare logistics solution.

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Amazon Has Challenges Too
Thu October 04, 2018

There is a subliminal fear of Amazon because they have so much scale, what are your thoughts? Amazon is very good, no question. They too have challenges.

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Online Order Fulfillment: A Summary Comparison of MonarchFx with 3PL Common Practices
Tue October 02, 2018

Sellers of products online, when selecting a fulfillment provider, are asking how MonarchFx compares to contracting directly with a 3PL.  This article summarizes the critical success factors that should be considered and how the respective solutions compare.

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Product Firm vs Service Firm – Is There a Difference?
Thu September 27, 2018

Is MonarchFx is a product firm or a service firm?

Consulting firms and 3PLs are service firms, MonarchFx is not. Service firms begin with a client’s requirements and develop a customized solution. Service firms have a project orientation. The customized solution is a one-off application of process, people, and technology to address a certain set of requirements.

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How to Disrupt Your Competition
Thu September 20, 2018

What are the biggest drivers disrupting today’s supply chains?

Here are my top five drivers creating disruption:

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Labor Concerns within the Supply Chain Field
Thu September 13, 2018

There seems to be a big talent gap in supply chain – how can we solve for it?

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Key Inventory Management Terms
Tue September 11, 2018

In this discussion, we review those critical activities in managing inventory.  We help you decouple the terms and recognize the magnitude of work needed to effectively manage the inventory you invest in.

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How to Challenge Amazon
Thu September 06, 2018

Which company, if any, can challenge Amazon? My answer may surprise you ...

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The Benefits of Radio Frequency Identification (RFID)
Tue August 28, 2018

Each year the National Retail Federation (NRF) publishes the shrinkage realized within the all aspects of the retail industry.  With shrink consistently hovering around 1.4%, tightening margins require that retailers become more creative to sell enough goods to cover this loss.  When you apply this percentage against the industry revenue, what appears to be a manageable number equates to an estimated $46.8B in 2018. 

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Achieving Revenue Gains from Distributed Logistics
Tue August 21, 2018

The rapid growth and expansion of eCommerce has raised and highlighted important questions for all companies involved in online sales

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Democratizing Artificial Intelligence for Supply Chain
Thu August 16, 2018

With all the hype around Artificial Intelligence (AI) and data science these days, it’s easy for sellers to feel lost in the mix.

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The Benefits of Augmented Fulfillment
Tue August 14, 2018

As previously discussed, Augmented Fulfillment (AF) is the addition and integration of a specialized suite of technology, flexible automation and forward micro-fulfillment locations which will effectively 'augment' your current fulfillment network allowing you to improve next day and same day delivery to consumers.

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Augment Your Current Fulfillment Network
Tue August 07, 2018

Augmented Reality (AR) utilizes technology to provide additional insights and abilities in the real world, with one example being the Google Translate app's ability to take a picture of text in many languages and then immediately translate it for you onscreen. An excellent AR app to help you understand signs or menus in foreign countries, or even that fancy restaurant around the corner.

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Why Accurate Prediction isn't Always Enough
Tue July 24, 2018

When looking through data science case studies, posts, and articles you will likely notice the majority focus on prediction, not inference. Although this is not necessarily surprising, it is important to not overlook the value of inference. The difference between these is significant so it is critical to understand when you should pursue one versus the other.

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Amazon’s 2018 Prime Day Sales Event
Thu July 19, 2018

As Amazon concludes another successful Prime Day and begins to report the impressive results of the expanded 36 hours, we at MonarchFx would like to offer some comments.

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The Automated Local Fulfillment Imperative
Fri June 08, 2018

Having been a contributor to many SWOT (Strengths, Weaknesses, Opportunities & Threats) analyses for e-commerce service providers, retailers and even CPG manufacturers, I’ve lost count of how many times I’ve warned all who would listen that fulfillment automation (or the lack thereof) will be a significant threat to their online business in the future.

Today I’m going even further to state that this threat has now evolved into what I’m coining as simply ‘The Automated Local Fulfillment Imperative.’

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150 Days Until the 2018 Holiday Season… Still Time to Use Augmented Order Fulfillment Services
Thu May 24, 2018

For many organizations, peak order fulfillment and returns crunch time is only 150 days away or less.

Remember last year? Why are you sweating? Do you remember the process and equipment improvements you were going to implement to make you, your staff’s and your organization’s lives less stressful. Did they get done?

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Inside an Executive Meeting at the 2018 Supply Chain Leadership Forum
Wed May 16, 2018

At this year’s Tompkins Supply Chain Leadership Forum (SCLF) two executives from a retailer asked me if they could meet for 15 minutes to address a question their board had asked them. We met at 7PM at the Tuesday evening, Night at the Ballpark, event. We grabbed a corner table. After a few pleasantries the CEO opened his notebook, it was clear our meeting had started.

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How Getting Logistically Closer to Your Customers Means More Sales
Wed May 16, 2018

Customer Experience is a complex thing. Many companies now spend countless hours focusing on the online and offline journeys of their customers looking for any possible ways to improve and reduce the ‘friction’ encountered by consumers who do business with them.

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Meeting Consumer Needs Through Multiple Channels
Thu May 17, 2018

With the historic rate of brick and mortar retail operation closures, the competitive stress of eCommerce is deeply upon us.

Many have blamed the reduction in customer traffic in brick and mortar stores as a reason for the decline. Rather, is this a reflection of the store experience or a real change in the traffic behaviors of the base consumer? At the same time, businesses that offer high customer service (e.g. Starbuck’s, Chick Fil-A, and Apple) have carved out a competitive stronghold with price not being the driver.

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Why Should You Choose MonarchFx?
Wed March 28, 2018

Can you continue to provide the delivery windows your customers expect? If so, at what cost?

The challenge of satisfying customers delivery expectations becomes more difficult as the requirements continue to change and evolve.

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Does Your Supply Chain Generate Good Customer Service and Good Profitability?
Thu March 15, 2018

1. We are torn between shipping our eCommerce orders fast and expensive vs. slow and cheap, how should this be addressed?

2. In 2016 we were pushing hard to hit two-day delivery for 50% of the U.S. and three-day delivery for the additional 50%. In 2017 we were pushing to hit next day delivery to 25% of the country and two-day to 75% of the U.S. How far can this go?

3. For retailers with brick and mortar, is using stores as fulfillment centers viable?

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Fast is expensive but cheap is slow, until now
Mon February 12, 2018

Whether it is a Ferrari vs. a Fiat or a Jet Engine vs. a Propeller, generally speaking, to move something quickly has a higher cost than to move it slowly. The ability to move fast at a lower cost is a challenge that has pervaded the supply chain industry for years.

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Is the Beauty Industry at Risk?
Wed January 17, 2018

The growth of the beauty industry is staggering. Beauty, whether green, prestige, or mass is on the rise, as is Amazon. It is not farfetched that beauty may be Amazon’s next big play.

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The Reports of the Death of Brick & Mortar are Greatly Exaggerated
Fri June 02, 2017
Today, June 2, 2017 I picked up a journal article that stated that the death of Brick & Mortar is upon us, which is a complete exaggeration. Mark Twain faced a similar dilemma 120 years ago, June 2, 1897, when he replied to a New York Journal article stating, “The report of my death was an exaggeration”, in which the journal confused him, with a seriously ill cousin. read more
The High Variable Cost Structure of Omnichannel Order Fulfillment
Mon May 08, 2017
One of the serious challenges with building omnichannel order fulfillment operations and information systems is the fact that there is an inherent variable cost structure that is unavoidable in this strategy and business model. The challenges with fulfillment network location and optimization, inventory allocations and assortments, variable process operations, and system features and functions, are examples of the causes of increasing costs to supply chains, logistics, and inventory management. read more
What's in a Name: The MonarchFx Alliance?
Sat April 01, 2017
The four parts of The MonarchFx Alliance’s name: Monarch: Our representation of reinvention is the Monarch. The beautiful butterfly that results from the metamorphosis from egg, to caterpillar, to cocoon, and finally to the butterfly. This is how we view post-clique logistics. From a corner in a Distribution Center (DC) to a separate Fulfillment Center (FC), to a network of DC/FCs with a specialized “Get Local,” automated multi-tenant commingled FC’s. A beautiful reinvention that provides for significant cost reduction, speed, and enhanced customer satisfaction.